Effective Date: April 2026
We want you to be completely satisfied with your subscription at NitroTV. If you have any issues with your stream, please review our refund policy below.
We offer a strict 7-day money-back guarantee for all our subscription plans. If you are not satisfied with the quality, stability, or channel availability of our servers, you are entitled to a full refund within exactly 7 days of your original payment date.
To request a refund, please contact our support team immediately via our designated WhatsApp channel or email us at [email protected]. You must provide your MAC address, email used for payment, and a brief description of the technical issue encountered.
Refunds are heavily monitored to prevent abuse. If our engineering team detects that the 7-day policy is being abused by a specific MAC address or IP block, we reserve the right to decline the refund request.